Terms & Conditions

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Our Terms & Conditions

Do you have a returns policy?

Yes, full details of all policies are here

Returns Policy For Online Sales

We want happy returning customers so we endeavour to be 100% accurate and fair in our descriptions. We would ask that you read the description properly and ensure that the size, material, colour etc are what you expect to receive

If an item is not as described, of unsatisfactory quality and not fit for purpose we will gladly refund within 7 working days of the purchase

We check the overall condition of every item that we sell but it is your responsibility to ensure that tack and saddlery is used in a safe manner and we would remind you that these products are often second-hand

Third Party Sales Terms & Conditions

This applies to items offered for sale under the category “Sell Your Item In Our Shop”

SELLER

It is your responsibility to ensure the item is fit for purpose and accurately described and it is your description that will be used in the item listing

It is your responsibility to adequately package and post the item to the buyer within 48 hours of the sale

We assume that your price includes the cost of UK posting

It is essential that you obtain proof of posting – without it Royal Mail cannot help with a claim of non- delivery

When your item sells we will deduct 15% commission from the TOTAL price, the difference will be paid to you 24 hours after the buyer confirms receipt of the item

Please DO NOT advertise your item elsewhere while it is offered for sale in our shop

We reserve the right to refuse any item for inclusion and or to withdraw an item

It is assumed that you have agreed to these Terms & Conditions when you submit your item listing to us

BUYER

We ask that you read the item description properly and ensure that the size, material, colour etc are what you expect to receive

It is your responsibility to ensure that tack and saddlery is used in a safe manner and we would remind you that these products are often second-hand

Please be aware that In the case of third party sales we are NOT the seller, if you are unhappy about your purchase you must contact us within 24 hours of the item being received, after this time payment will have been made from us to the seller and we will regard the transaction as completed satisfactorily for all parties concerned

It is assumed that you have agreed to these Terms & Conditions when you made your purchase





Your Privacy & Security

We only accept payment online via Paypal, Google Checkout and the Amazon website. At no time do we have access to your financial details as all transactions are handled by Paypal, Google Checkout and Amazon. This affords a safe, secure shopping environment

secondhandhorsestuff.com is a participant in the Amazon EU Associates Programme, an affiliate advertising programme designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.co.uk

Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used

Google Adsense and the DoubleClick DART Cookie

Google, as a third party advertisement vendor, uses cookies to serve ads on this site. The use of DART cookies by Google enables them to serve adverts to visitors that are based on their visits to this website as well as other sites on the internet

To opt out of the DART cookies you may visit the Google ad and content network privacy policy at the following url http://www.google.com/privacy_ads.html Tracking of users through the DART cookie mechanisms are subject to Google’s own privacy policies

Other Third Party ad servers or ad networks may also use cookies to track users activities on this website to measure advertisement effectiveness and other reasons that will be provided in their own privacy policies, secondhandhorsestuff.com has no access or control over these cookies that may be used by third party advertisers

Collection of Personal Information

When visiting secondhandhorsestuff.com, the IP address used to access the site will be logged along with the dates and times of access. This information is purely used to analyze trends, administer the site, track users movement and gather broad demographic information for internal use. Most importantly, any recorded IP addresses are not linked to personally identifiable information

Links To Third Party Websites

We have included links on this site for your use and reference. We are not responsible for the privacy policies on these websites. You should be aware that the privacy policies of these sites may differ from our own

Changes To This Privacy Statement

The contents of this statement may be altered at any time, at our discretion

If you have any questions regarding the privacy policy of secondhandhorsestuff.com then please contact us via this website, or phone 01994 419 504

If you prefer to , then please write to us at Customer Services , SecondHand Horse Stuff, Feidrfair, Llanglydwen, Carmarthenshire , Wales Uk , SA34 0XP


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